Does Insurance Cover Online Rehab? What Tennessee Patients Need to Know
Does insurance cover online rehab? This is one of the most common—and most important—questions Tennesseans ask when they’re ready to get help for opioid addiction. The short answer is yes, insurance often covers online rehab, including telemedicine-based Suboxone treatment. Coverage depends on your plan type, but for many people across Tennessee, virtual addiction treatment is both covered and affordable.
At Nashville Addiction Clinic, we help patients every day understand their insurance options and start treatment quickly—often the same day—without traveling to a clinic.
Recovery for Tennessee by Tennesseans in Recovery
Nashville Addiction Clinic provides evidence-based Suboxone treatment through secure telemedicine, staffed by licensed Tennessee clinicians. No clinic visits required, ever.
- Statewide access across Tennessee
- Accredited by The Joint Commission
- Owned and managed by people in long-term recovery
How Online Rehab Works With Insurance in Tennessee
Online rehab (also called telemedicine addiction treatment or TeleMAT) allows you to meet with licensed medical providers through secure video visits. If appropriate, medications like Suboxone are prescribed to reduce withdrawal symptoms and cravings.
Insurance companies increasingly recognize telemedicine as standard medical care. That means many plans cover:
- Virtual doctor visits
- Addiction treatment evaluations
- Medication-assisted treatment (MAT)
- Ongoing follow-up appointments
For patients in Kingsport, Collierville, Smyrna, Spring Hill, Gallatin, Centerville, and even rural areas across Tennessee, this has removed major barriers like transportation and time off work.
What Types of Insurance Cover Online Rehab?
TennCare (Tennessee Medicaid)
TennCare does cover online rehab when it’s medically necessary and provided by a licensed clinic like Nashville Addiction Clinic.
With TennCare, patients may be eligible for:
- Online Suboxone appointments
- Counseling services
- Prescription coverage for Suboxone or buprenorphine
Many TennCare patients are surprised to learn they can start treatment without visiting a physical clinic. You can learn more about TennCare Suboxone appointments through our TennCare registration program.
Commercial (Private) Insurance
Most commercial insurance plans in Tennessee now cover telemedicine addiction treatment, including:
- BlueCross BlueShield
- Cigna
- UnitedHealthcare
- Aetna
- Other employer-based plans
Coverage varies by plan, but many patients pay only a copay for online visits. Our team verifies benefits before treatment so there are no surprises. If you have private insurance, our commercial insurance program can help you get started quickly.
Self-Pay Options (If You’re Uninsured)
If you don’t have insurance, online rehab is still accessible. Nashville Addiction Clinic offers:
- Transparent self-pay pricing
- Sliding-scale options for qualifying patients
- No long-term contracts
Many patients find online rehab costs less than in-person treatment because there are no travel or facility expenses. You can explore our self-pay Suboxone telemedicine appointments if insurance isn’t an option.
Register Today for Same-Day Telemedicine Addiction Treatment—Feel Better Tomorrow
- Register for Suboxone Telemedicine using TennCare Medicaid
- Register for virtual Suboxone treatment using commercial insurance
- Register for online Suboxone therapy as a self-pay patient
- Register as a returning patient
- Apply for our Sliding-Scale Program
- View all insurance plans we accept and self-pay pricing
- We accept most commercial/employee health plans, such as BCBS, Cigna, Ambetter, and United Healthcare, as well as all TennCare Medicaid insurance: Amerigroup Community Care, BlueCare, United Healthcare Community Plan, and Wellpoint Community Care.
Not sure if your insurance is accepted? Click here to verify your coverage.
Experience a safe transition from hydrocodone, oxycodone, OxyContin, heroin, fentanyl, methadone, morphine, Kratom, 7-OH (7-Hydroxy-opioids), Tramadol, Opana, codeine, oxymorphone, Tramadol, Percocet, and other opioids.
If you would like to speak to someone about our telemedicine Suboxone program, please call or text us at (615) 927-7802. You can also message us securely on the Spruce Health mobile app.
Does Insurance Cover Suboxone Prescriptions?
In most cases, yes—insurance covers Suboxone when it’s prescribed as part of addiction treatment.
Insurance may cover:
- Brand-name Suboxone
- Generic buprenorphine/naloxone
- Pharmacy pickup or mail delivery
Coverage depends on your plan’s formulary, but TennCare and most private insurers include Suboxone as a preferred medication. According to SAMHSA (samhsa.gov), medication-assisted treatment is the gold standard for opioid use disorder.
Why Online Rehab Is Often Easier to Get Approved
Insurance companies increasingly support online rehab because it is:
- Clinically effective
- Cost-efficient
- Backed by federal guidelines from FDA (fda.gov) and DEA (dea.gov)
- Proven to improve treatment access and retention
For patients juggling work, family, or legal obligations, telemedicine reduces missed appointments and improves outcomes—something insurers care about.
What Insurance Usually Does Not Require Anymore
Many patients worry insurance will demand:
- In-person clinic visits
- Long waiting periods
- Proof of “failure” in other programs
In reality, most plans do not require these steps for online rehab. At Nashville Addiction Clinic, we routinely help patients transition safely from opioids such as:
- Hydrocodone
- Oxycodone
- Percocet or OxyContin
- Morphine or codeine
- Heroin or fentanyl
- Methadone
- Kratom and 7-OH
Treatment decisions are based on medical need—not judgment.
How Nashville Addiction Clinic Helps With Insurance
We’ve treated over 1,000 patients across Tennessee and were the first clinic in the state licensed for fully virtual OBOT care. Our team handles the insurance process so you can focus on recovery.
We help with:
- Insurance verification
- Prior authorizations (if required)
- Pharmacy coordination
- Same-day Suboxone prescriptions
Patients can also review our five-star Google reviews to see how others describe their experience.
Why Choose Nashville Addiction Clinic for Online Addiction Treatment?
- Accredited by The Joint Commission
- Clinic owners are in long-term recovery
- Over 260 Google Reviews (from real patients)
- Recipient of Tennessee’s first Virtual OBOT medical license
- Same-day Suboxone prescriptions
- Statewide award winner of the 2025 Best of Tennessee award for substance abuse treatment
- Over 1000 patients served since 2019
- Accepts most commercial/employee health plans, such as Blue Cross Blue Shield (all U.S. states), Cigna, Ambetter, and United Healthcare, as well as all TennCare Medicaid plans: Amerigroup Community Care, BlueCare, United Healthcare Community Plan, and Wellpoint Community Care.
- Overnight Suboxone delivery is available in most areas (a delivery fee applies)
- A compassionate team of caring doctors, nurse practitioners, counselors, and administrators who provide judgement-free care, some who are in recovery.
- Same-day appointments available every Monday through Friday from 8:00 AM to 5:00 PM (based on availability)
- Evening appointments every Monday and Wednesday until 9:00 PM
Our helpful staff is happy to answer any questions you may have. Call us or send us a text at (615) 927-7802, or message us securely using the Spruce Health mobile app.
Feeling nervous about starting telemedicine addiction treatment? Learn what to expect during your first Suboxone telemedicine appointment.
Frequently Asked Questions
Does insurance cover online rehab in Tennessee?
Yes. TennCare and most commercial insurance plans cover online rehab when provided by a licensed clinic.
Will my employer know I’m in treatment?
No. Addiction treatment is protected health information. Employers are not notified.
Can I start treatment the same day?
Often, yes. Many patients receive same-day appointments and prescriptions.
Is online rehab as effective as in-person care?
Research supported by SAMHSA shows telemedicine MAT is safe and effective for opioid addiction.
What if my insurance denies coverage?
Our team can review alternatives, including self-pay and sliding-scale options. If you have TennCare Medicaid insurance, your treatment and medication costs are typically $0. If you have commercial health insurance, we will provide you with a treatment cost estimate before scheduling your first telemedicine appointment. If you don’t have health insurance, we offer biweekly and monthly payment plans.
Register for treatment online using your TennCare Medicaid, commercial insurance, or choose a payment plan. (A sliding-scale program is also available) Click here if you’re a returning patient.
You can review insurance and pricing details before scheduling, so there are no surprises.
Ready to Use Your Insurance for Online Rehab?
If you’ve been asking, “Does insurance cover online rehab?” the answer is very often yes. Help may be closer—and easier—than you think.
Register today for:
- TennCare Medicaid addiction treatment coverage
- Commercial insurance Suboxone program acceptance
- A payment plan for self-pay telemedicine Suboxone
- A sliding-scale program for eligible patients
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